Where to buy Costco open box items? All You Need to Know

Last updated: 1 Jan, 2024 |
Where to buy Costco open box items All You Need to Know

Costco, the land of bulk bargains and endless aisles, might not be the first place you think of for finding hidden gems. However, within its warehouse walls lies a treasure trove of open-box items waiting to be discovered by savvy shoppers.

These gently used or returned goods offer significant discounts, but navigating the process can be a bit of a mystery. Fear not, bargain hunters!

This article will be your guide to unlocking the secrets of Costco’s open-box bounty.

What are open-box items?

Open-box items are products that have been returned by customers or used as floor models. They’re often sold at a discounted price. Costco offers open-box items through its liquidation auctions website.

Where to buy Costco open box items?

Costco Warehouses: Most Costco warehouses have a dedicated “Returns & Clearance” section, often tucked away near the entrance or exit. Keep your eyes peeled for pallets or bins labeled “Open Box” or “Damaged Goods.”

Costco Liquidation Auctions: Partnering with B-Stock Solutions, Costco frequently holds online auctions for large quantities of open-box and overstock items. These auctions offer steeper discounts but require a business license and involve bidding.

Third-Party Liquidators: Some independent liquidators purchase open-box items from Costco and resell them online or in their own stores. These can be hit-or-miss, but sometimes you can find unique finds.

Where to buy Costco open box items?

What to Expect When Buying Open Box Items at Costco?

Variety: Open-box items encompass a wide range of products, from electronics and appliances to furniture and clothing. Be prepared to be surprised by the eclectic mix!

Condition: The condition of open-box items varies greatly. Some may be like-new, while others might have minor cosmetic flaws or missing accessories. Be sure to inspect the item carefully before purchasing.

Price: Discounts on open-box items can range from 10% to 70% off the original price, making them a budget-friendly way to score quality goods.

Returns: Most open-box items are sold “as-is” with no returns or exchanges. However, some liquidators may offer limited return policies.

What to Expect When Buying Open Box Items at Costco

Key considerations for buyers

Auctions for businesses only: Only approved, contracted business buyers can participate in Costco liquidation auctions. Individual consumers are not eligible.

Bulk purchases: Items are sold in pallets or truckloads, not individually. Buyers need to have enough storage space and transportation to handle large quantities.

No returns or exchanges: Costco doesn’t accept returns or exchanges for open-box items. Products are sold “as is,” and the manufacturer’s warranty may not apply. Thorough inspection before bidding is essential.

Varied quality and condition: The quality and condition of open-box items can vary widely, from new to damaged. Some items may be missing parts, not working properly, or have been used for an extended period.

Limited product information: Costco provides only general descriptions of open-box items, including product category, quantity, condition, and estimated retail value. Detailed information or photos are not available.

Tips for Savvy Open-Box Shoppers:

  • Do your research: Check online reviews and price comparisons before heading to the warehouse. This will help you determine if the open-box deal is truly worth it.
  • Inspect thoroughly: Don’t be shy about asking an employee to open the box and let you test the item. Make sure all parts and accessories are present and functioning properly.
  • Ask questions: Don’t hesitate to ask employees about the reason for the return and any potential issues with the item. Their knowledge can be invaluable.
  • Be flexible: Open-box inventory changes frequently, so be prepared to adjust your expectations based on what you find.
  • Have fun: The thrill of the hunt is part of the open-box experience. Embrace the unexpected and enjoy the satisfaction of scoring a great deal!

Bonus Tip: Keep an eye out for special “Open Box Events” at your local Costco. You might find even deeper discounts and a wider selection of open-box items during these events.

How do you bid on returns at Costco?

There seems to be a slight misunderstanding. It’s important to know that you cannot directly bid on individual returned items at Costco:

  • Costco’s return policy allows returning most items for a full refund, but these items are not individually sold again to the public.
  • Instead, returned items in good condition might be resold through Costco liquidation auctions, but these auctions are only accessible to pre-approved business buyers with resale licenses, not individual consumers.

Here’s how things differ:

What is Costco’s Return Policy?

Costco Return Policy:

  • Applies to individual members returning most purchased items for a full refund within set timeframes.
  • It doesn’t involve placing bids or auctions.
  • Refunds are typically issued to the original payment method.

Costco Liquidation Auctions:

  • Open to approved business buyers only.
  • Offers open-box, returned, and overstock items in bulk quantities (pallets or truckloads).
  • The bidding process involves placing offers on product categories based on general descriptions and estimated retail values.
  • No return or exchange policy for auction purchases.

So, if you’re an individual looking to buy specific returned items at Costco, unfortunately, that’s not an option. However, suppose you’re a business with a resale license and interested in potentially acquiring bulk quantities of open-box or returned merchandise through auctions.

What is Costco’s Return Policy

In that case, you can learn more about Costco’s liquidation by visiting their liquidation website and applying for approval.

You might like reading this: Does Costco have Scan and Go Checkout?

Closing Thoughts

Buying open-box items from Costco can offer potential savings for business buyers, but carefully weigh the risks and uncertainties involved.

Open-box shopping requires a bit more effort than a regular Costco trip. But with the right knowledge and a bit of patience, you can uncover incredible deals and add unique treasures to your home.

So, the next time you visit Costco, don’t just walk past the “Returns & Clearance” section. Dive in, explore, and discover the hidden gems waiting to be yours!


Can you buy returned items from Costco?

Not directly. While Costco doesn’t sell returned items to the general public, they do hold liquidation auctions through their website, accessible only to approved business buyers with resale certificates. These auctions feature open-box items, floor models, and other overstock merchandise at discounted prices but come with certain risks and limitations (more on that in a bit).

What is Costco’s liquidation?

Costco liquidation refers to their process of selling off surplus or returned merchandise in bulk quantities through online auctions. This includes open-box items, returned items deemed suitable for resale, floor models, and sometimes even entire product categories that are being discontinued. These auctions are only open to businesses with resale licenses, not individual consumers.

Can you return open-box items to Costco?

No. Open-box items purchased at Costco liquidation auctions are typically final sales. This means Costco doesn’t accept returns or exchanges for these items, regardless of their condition. So, inspecting product descriptions and estimated conditions before bidding carefully is crucial.

What items Cannot be returned at Costco?

While Costco boasts a generous 100% satisfaction guarantee for most items, there are a few exceptions that cannot be returned:

  • Electronics: TVs, projectors, and major appliances (refrigerators above 10 cu ft) have extended return periods (90 days for TVs and projectors, 1 year for major appliances) but cannot be returned after that timeframe.
  • Cigarettes and tobacco products
  • Alcohol
  • Open food items (except for perishables and certain non-food grocery items)
  • Diapers and wipes
  • Gift cards
  • Memberships: You can cancel your membership for a full refund anytime, but used memberships cannot be returned for a partial refund.

Always refer to Costco’s official return policy page for a complete list of non-returnable items and specific return timeframes.

Can I buy Costco returns?

Yes, you can purchase returned items that are in good condition through Costco’s clearance sections, liquidation auctions, or third-party resellers.

What is Costco’s return policy?

Costco’s return policy is one of the most generous in the retail industry. You can return most items at any time for a full refund, with a few exceptions for electronics and appliances.

What happens to returned food items?

Costco disposes of returned food items for health and safety reasons.


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Faisal Mian

With a decade of experience as a manager, advisor, and marketer in the retail and consumer service sector, I understand the intricacies of the shopping landscape. I’m committed to delivering valuable insights to enhance your shopping endeavors.

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