Can You Return the Food to Walmart? Fresh Guarantee Policy Explained

Last updated: 14 Oct, 2023
Can You Return the Food to Walmart Fresh Guarantee Policy Explained

Walmart is a popular shopping destination with a large selection of things, including food. However, Walmart food items can be returned for several reasons. Everything about returning food to Walmart is in this article. Return requirements, restrictions, and steps for in-store and online returns will be covered.

Why Return Food?

Walmart food goods may need to be returned if they go bad, you receive the wrong item, or they don’t meet your dietary needs. Walmart has a friendly return policy since they know not every purchase will fit.

Can You Return the Food to Walmart?

Walmart’s return policy is simple and customer-focused for most products. Before returning food, you must grasp the most significant sections of this policy.

General Return Policy

Walmart’s usual return policy allows products to be returned for 90 days following delivery. It’s important to realize that return times vary by product. Customers have a reasonable 90-day opportunity to analyze their products and decide whether to return them.


Walmart’s return policy is typically flexible, but perishable food goods are an exception. These items may have a shorter return window due to their construction. You must know these exceptions since you may be unable to return a perishable item after the deadline.

How to Return Food to Walmart

In-Store Returns

Bringing perishable food goods back to the store where they were purchased is typically a basic process that can be finished in just a few easy steps.

What You’ll Need

You will normally need two important items to return an item in-store: the original receipt from the purchase and the food item itself, still inside of its original packaging. These two aspects are necessary to simplify and expedite the return procedure.

Step-by-Step Process

  1. Locate the Customer Service Desk: Head to the customer service desk at your nearest Walmart store.
  2. Provide Necessary Information: Once at the customer service desk, a Walmart associate will assist you with the return process. You’ll need to provide your purchase receipt, the food item in its original packaging, and any additional information they may require.
  3. Processing the Return: The Walmart associate will review and process your request. Depending on the nature of the return, you may receive a refund to your original payment method or an exchange for a similar product.
How to Return Food to Walmart
How to Return Food to Walmart

Online Returns

Food items purchased via Walmart’s website may be returned differently. Follow this procedure:

Prepare Your Return

Check that the food is wrapped adequately before returning it to avoid harm. You’ll also need a shipping label, which Walmart usually generates online.

Shipping Your Return

  1. Initiate the Return: Log in to your Walmart account and navigate to the “Order History” section. Locate the order containing the food item you wish to return and initiate the return process.
  2. Follow the Guidelines: Follow the step-by-step guidelines on Walmart’s website for returning online purchases. This will include printing the shipping label, packaging the item securely, and affixing the label to the package.
  3. Ship the Return: Drop off your package at a designated shipping location, such as a local post office or a FedEx/UPS drop-off point, based on the instructions provided by Walmart.
  4. Tracking Your Return: Keep an eye on the tracking information for your return to ensure it reaches Walmart successfully.

Read our guide: Does Walmart Deliver to PO Boxes? Everything You Need to Know

Step-by-Step Return Process for Both In-store and Online – Comparison

Here’s a simplified step-by-step process for returning food items to Walmart:

StepIn-Store ReturnsOnline Returns
What You’ll NeedOriginal purchase receipt and the food item in its original packagingProcessing the return: A Walmart associate reviews the request and processes the return.
Step 1Locate the Customer Service Desk at your nearest Walmart store.Log in to your Walmart account and navigate to “Order History.”
Step 2Provide necessary information to the Walmart associate.Locate the order containing the food item you wish to return.
Step 3Processing the return: A Walmart associate reviews and processes the request.Initiate the return process by following the step-by-step guidelines on Walmart’s website.
Step 4Drop off your package at a designated shipping location.
Step 5Keep an eye on the tracking information for your return.

Walmart’s food return policy makes the process easy and comfortable. The organization is committed to customer satisfaction. Walmart strives to make returning non-perishable items, receiving reimbursements for perishables under the fresh guarantee policy, and doing online transactions as quick and stress-free as possible.

Tips for a Smooth Return

To ensure a smooth and hassle-free return process, consider the following tips:

  • Keep Your Receipt: Your original purchase receipt is critical when returning an item to Walmart. It serves as proof of purchase and helps the store process your return more efficiently.
  • Be Aware of the Time Frame: To qualify for a refund or exchange, it’s imperative to return the food item within the stipulated time frame, typically 90 days for most products. Returning an item after this period may result in denying your request.

Walmart’s Fresh Guarantee Policy

Walmart is committed to providing its customers with high-quality goods, as evidenced by implementing its Fresh Guarantee Policy. Regarding this policy, here is what you should be aware of:

Walmart’s “fresh guarantee” gives buyers of perishable items 90 days to return or exchange purchases. This policy covers meat, poultry, fresh produce, baked goods, and other foods. Knowing Walmart protects your grocery quality and freshness is comforting.

Can Frozen Food Be Returned to Walmart?

Walmart accepts frozen food in its original container without opening if it has a frozen food department. When returning frozen items, having the receipt will make the process easier and provide you with store credit for your next purchase.

Can Meat Be Returned to Walmart?

Walmart’s fresh guarantee covers meat and other foods. If you buy chicken, beef, pig, or other meat at Walmart and are unhappy with its quality, you can return it for an exchange or store credit. Bring your receipt to speed up the process.

Can Vegetables Be Returned to Walmart?

As perishable commodities, Walmart does not allow returns on vegetables. Fortunately, Walmart will refund customers if the vegetables have not been opened, damaged, or tampered with. The fresh guarantee policy allows you to return or replace poor veggies even if the packaging is opened or the product is partially consumed.

Can Fish Be Returned to Walmart?

Returning fish to Walmart is inflexible, like returning other fresh goods. Walmart often doesn’t accept returned fish but provides a money-back guarantee. If the fish you bought is bad, you can get a refund.

Can Baby Food Be Returned to Walmart?

Walmart’s flexible policy includes baby food. Walmart allows returns on most non-perishable infant food, including formula and meals. This includes bad or damaged infant food. Return it within 90 days with the receipt.

Unopened baby food can be returned within 90 days. Walmart normally lets you swap baby food, but the manager decides.

Can Food Ordered Online Be Returned to Walmart?

You can return items you bought from Walmart online as long as they haven’t been opened or used. Walmart lets you return these items to your local store or use their easy, free mail-back service, which you can find online.

Can Alcohol Be Returned to Walmart?

Alcohol items are returnable at Walmart; however, there are some rules to follow:

Please revisit the original store: Returns of alcoholic beverages must be made to the original retailer.

Receipt Required: To facilitate the return process, ensure you have your receipt.

Can Tobacco Be Returned to Walmart?

Similar to alcohol, there are requirements to return tobacco items to Walmart.

Please return to the Original Store: Tobacco products must be returned to the original store where they were purchased.

Unopened with Receipt: Ensure the tobacco products remain unopened and have your receipt ready for return.

Can Groceries Be Returned to a Different Walmart Store?

Yes, you can return groceries purchased at one Walmart store to another. However, there are some exceptions:

Lost Receipt: You should return to the shop where you originally bought it if you’ve lost your receipt. A check for authorization could be necessary before they can process your return. It’s also good to phone the shop beforehand to confirm that the items you want are in stock.

Can Baked Goods Be Returned to a Walmart Without a Bakery?

Walmart bakery items, especially baked goods, have special return conditions. These items cannot be returned to Walmart without a bakery. Fresh or frozen products follow the same regulations. The shop must have ample storage for returns to comply with health and safety laws.

What Is Walmart’s Maximum Return Value for Food Items?

Walmart acknowledges the diverse demands of its customers, and its return policy reflects this understanding. Here’s a breakdown of Walmart’s food return value limits:

Walmart offers cash or card refunds for transactions under $25.

Walmart offers a gift card as compensation for returns of $25 or more.

Read our Guide about: Can You Return Rollback Items at Walmart?

Final Thoughts

Finally, Walmart’s food return policy is consistent and customer-focused. Non-perishable and frozen food products can be returned within the regular 90-day period, and depending on the circumstances, receipts are not necessarily necessary for returns. While perishable items are not returnable, they are available for refunds or exchanges if they come under the fresh guarantee policy.

If you have any problems with your purchases or concerns regarding the return process, Walmart’s personnel and customer care are available to help. Keep your receipt accessible for a more pleasant return experience.

Shop with confidence at Walmart, knowing that their food return policy promotes your happiness and convenience. Please shop confidently, knowing that Walmart will ensure the quality of your food purchases.


Can I return an opened food item?

You can return an opened food item to Walmart in many circumstances. However, examining the precise return policy for the item in question and having the original receipt is critical.

What if I lost my receipt?

Losing your receipt can complicate the return procedure, but it isn’t always a deal breaker. Walmart may still accept your return without a receipt, but you may receive store credit or an exchange instead of a refund.

Can I return online purchases in-store?

Yes, you may usually return internet items to a physical shop at Walmart. However, checking Walmart’s website or calling your local store for precise details and qualifications is a good idea.

What is the time frame for returning perishable food items?

Perishable food goods have a shorter return window than non-perishable items. This deadline varies, so verify the exact rules for the perishable item you want to return.

Can I exchange a food item instead of returning it?

Yes, if the item you purchased does not match your expectations or requirements, you can usually exchange it for a similar product at Walmart. Again, having the original receipt on hand is recommended for a smoother exchange process.
Walmart’s commitment to customer satisfaction covers food returns so that you may move through the procedure easily and assuredly. Walmart aims to make your shopping experience as convenient as possible, whether returning non-perishable goods, requesting reimbursements for perishables under the fresh guarantee policy, or managing online transactions.


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Faisal Mian

With a decade of experience as a manager, advisor, and marketer in the retail and consumer service sector, I understand the intricacies of the shopping landscape. I’m committed to delivering valuable insights to enhance your shopping endeavors.

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