Does Walmart Deliver to PO Boxes? Everything You Need to Know

Last updated: 12 Oct, 2023
Does Walmart Deliver to PO Boxes in 2024 Everything You Need to Know

If you’re among the many people who use a PO box address to receive mail, you might wonder if Walmart, the retailing behemoth, delivers to such addresses.

In this in-depth guide, we’ll delve into the complexities of Walmart’s delivery policies, investigate the reasons for their approach, and offer alternatives for those looking to receive Walmart products at a PO box address.

Does Walmart Deliver To PO Boxes?

Unfortunately, as of 2023, Walmart does not deliver any of its products to PO box addresses in any state within the United States. This is an important point for those relying exclusively on a PO box to receive their mail.

However, all hope is not lost. Walmart offers an alternative solution for customers in this situation.

Walmart’s Delivery Policy: Why P.O. Boxes Are Excluded

Walmart’s decision to exclude P.O. boxes from its delivery policy is likely due to a combination of factors, including:

  • Third-party delivery providers: Walmart uses third-party delivery providers like FedEx and UPS to deliver its packages. These providers may have their policies and restrictions on P.O. box deliveries. For example, FedEx does not currently deliver to P.O. boxes, while UPS does.
  • Logistics: P.O. boxes can have size limitations, which may make it difficult for Walmart to deliver certain items, such as large appliances or furniture.
  • Security: P.O. boxes are semi-public, meaning anyone with a key can access them. This poses a security risk for Walmart, which wants to ensure that its customers’ packages are delivered safely and securely.
Walmart's Delivery Policy Why P.O. Boxes Are Excluded
Walmart’s Delivery Policy Why P.O. Boxes Are Excluded

Walmart’s delivery options

Walmart offers a variety of delivery options, including:

  • In-house delivery: Walmart has its own fleet of delivery trucks and drivers, which deliver packages to customers’ homes.
  • Third-party carriers: Walmart also works with third-party carriers, such as UPS and FedEx, to deliver packages.
  • Same-day grocery delivery: Walmart offers same-day grocery delivery through its partnership with Instacart.

What are my options for having my Walmart purchases delivered to a P.O. box?

There are a few ways to get your Walmart purchases delivered to a P.O. box:

  • Use the USPS’s General Delivery service to deliver mail to the nearest post office. Enter your nearest post office as the shipping address when placing your order to use this service. The apartment number field can also contain your P.O. box number.
  • Utilize package forwarding:
  • Several package forwarding services will accept Walmart packages and deliver them to your P.O. box. If you order from Walmart often, these services can be convenient but cost money.
  • Direct your order to your local post office:
  • lets you ship to your local post office. This guarantees delivery to a secure location where you can pick up your package at your convenience.

What else should I keep in mind about Walmart’s shipping policy?

Walmart primarily ships within the United States but to American Samoa, Puerto Rico, and other foreign territories. You might need to look into international forwarding services if you want your Walmart purchases sent to countries other than the United States.

  • FedEx and UPS both ship from Walmart. These businesses do both regular and fast deliveries.
  • It is important to know the difference between shipping and shipping. The shipment date is when the item leaves the supplier’s warehouse, and the delivery date is when it gets to your door.
  • When you track your package and see “delivered to P.O. box,” the package was taken to the post office. The size and weight of the package may mean you have to go to the post office counter to get it.
  • You can ask Walmart’s customer service for help if you have any questions about how they handle shipping.

Distinguishing PO Box from Street Addresses

A PO box and a street address are different in a big way: street addresses are used for residential mail deliveries, while PO boxes are used for business mail deliveries.

The PO box number, usually the last three digits of the recipient’s phone number, is usually part of the PO box address. A street address usually has the street’s name, the house number, and the apartment number (if applicable).

Another critical difference is that street addresses are private, while PO box addresses are only partly public. This means that anyone with a key can enter a PO box, but only the person who is supposed to be there can enter a street address.

Post Office Box addresses are usually used for businesses, while street addresses are used for homes.

Some things don’t follow these general rules, though. For instance, some people use PO boxes for their mail because they live in the country and their home addresses are hard for mail carriers to reach. Some businesses have street addresses, like restaurants and stores.

The USPS website is the best way to determine if an address is a PO box or a street address. You can use a tool from the USPS to look up addresses and see the PO box numbers that go with them (if applicable).

Here is a more fresh version of the same information:

PO box addresses vs. street addresses: What’s the difference?

Your mail can be sent to both PO box addresses and street addresses. Street addresses are usually used for residential mail deliveries, and PO box addresses are used for business mail deliveries.

These are some of the main ways that street addresses and PO box addresses are different:

Delivery needs:

You need to use a PO box number with a PO box address but not a street address.

Privacy: Street addresses are private, but PO box addresses are open to everyone.

People usually associate PO box addresses with businesses, while street addresses are usually associated with homes.

Here are some examples of street addresses and PO box addresses:

[Company Name], PO Box 12345, Anytown, CA 91234

[Your Name], 123 Main Street, Anytown, CA 91234

You can learn more about the difference between a PO box address and a street address on the USPS website. You can use a tool from the USPS to look up addresses and see the PO box numbers that go with them (if applicable).

What If an Item Shows as Delivered but Is Missing?

There are a few things you can do if your package shows as delivered but is missing:

  • Check all possible locations around your home, including your porch, doorstep, mailbox, garage, and with neighbors.
  • Contact USPS to file a missing mail claim.
  • Contact the sender of the package to inquire about the next steps.

If you have taken all of these steps and your package is still missing, you may be eligible for a refund or replacement, depending on the sender’s policies and the value of the package.

Dealing with Oversized Mail

If you receive oversized mail or a package that does not fit in your mailbox, the USPS will typically leave a notice instructing you to pick it up at your local post office. You can also arrange for a carrier to deliver the oversized item to your door for a fee.

International Shipping and Walmart

Walmart does not offer international shipping directly. However, there are a number of international forwarding companies that can accept Walmart deliveries and then forward them to international destinations.

Final Words

Walmart is a great place to shop because it has a massive selection of products and fast delivery. But keep in mind that Walmart does not deliver to P.O. Boxes.

You could get around this problem by using the US Postal Service’s General Delivery service instead, which works well for people who use P.O. Boxes. It’s important to know the difference between delivery and shipment and the roles of FedEx and USPS so that your Walmart shopping goes smoothly.

Always watch your package tracking closely, and be ready to deal with lost mail or too big packages.


Can you use a PO Box for Walmart delivery?

No, Walmart does not deliver to P.O. boxes. This is because Walmart uses third-party delivery partners, such as FedEx and UPS, and these partners do not deliver to P.O. boxes.

Can you ship directly to a PO Box?

Yes, you can ship directly to a P.O. box using the US Postal Service. However, you cannot ship directly to a P.O. box using Walmart’s delivery services.

Does Walmart ship to the door or mailbox?

Walmart ships to both doors and mailboxes. The shipping method used will depend on the size and weight of the package, as well as the delivery destination.

Does Walmart ship USPS or UPS?

Walmart ships via FedEx and UPS. These companies handle both regular and expedited deliveries.


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Faisal Mian

With a decade of experience as a manager, advisor, and marketer in the retail and consumer service sector, I understand the intricacies of the shopping landscape. I’m committed to delivering valuable insights to enhance your shopping endeavors.

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