How to Permanently Delete a Walmart Account? Explained

Last updated: 9 Oct, 2023
How to Permanently Delete a Walmart Account - Explained

Hey there, if you’ve decided to say goodbye to your account in this digital era, it’s wise to take control of your online presence for the sake of your privacy and security. No worries, you’re in the right spot! 

I’ll be your guide through permanently deleting your Walmart account. It doesn’t matter if you’re worried about security, have outgrown the platform, or have reasons to close your account – we’ve got all the information you need right here.

Why Delete Your Walmart Account?

Before we dive into the deletion process, let’s briefly discuss why someone might want to delete their Walmart account:

Security Concerns: You might be worried about the safety of your personal information on the platform.

Inactivity: If you no longer shop at Walmart or use their online services, closing your account is an excellent idea to prevent unauthorized access.

Privacy: Concerns about data privacy and using your personal information may lead you to delete your account.

How to Permanently Delete a Walmart Account? Preparing for Deletion

Before initiating the account deletion process, taking precautions to protect your personal information is wise, as it involves changing the data stored in your profile settings. Here’s how you can do it:

  1. Login to Walmart: Visit the Walmart website and log in to your account using your credentials.
  2. Access Profile Settings: Once logged in, click on the profile icon at the page’s top right corner. It will take you to your profile settings.
  3. Update Personal Information: In the profile settings, review and change all fields with personal information to ensure none of the data belongs to you. This step is crucial, as it makes your data useless to Walmart.

Now that you’ve prepared your account, let’s proceed with the deletion.

How to Permanently Delete a Walmart Account

Now that we’ve addressed the why, let’s move on to the how.

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The Step-by-Step Deletion Process

Follow these easy steps to delete your account permanently:

Step 1: Access Walmart’s Website

Go to Walmart’s official website using a desktop browser. Unfortunately, you need a desktop to process this, and it is difficult to process this through the mobile app.

Step 2: Log In

Log in to your Walmart account using your email address and password.

Access Walmarts Website and Login into your account

Step 3: Access Your Account

Click on your profile icon, typically located in the top right corner of the page. From the dropdown menu, select “Account.”

Access Profile Settings on Walmart

Step 4: Navigate to Customer Service

On your account page, look for the “Customer Service” section in the left-hand panel and click on “Help.”

Customer Service section in the left hand panel and click on Help.png

Step 5: Contact Walmart

Within the “Help” section, select “Chat with us.” This will initiate a chat window in the lower right corner of your browser.

Within the Help section select Chat with us This will initiate a chat window in the lower right corner of your browser.

Step 6: Request Deletion

In the chat window, type “I want to delete my account.” This will prompt the automated help system to offer you two options: learn about editing your account or select “It’s something else” to connect with a customer service agent.

Step 6 Request Deletion On Walmart Chat Option.png

Step 7: Choose Your Preferred Contact Method

Select your preferred method to continue the deletion process. Regardless of your chosen method, you must provide some essential information, including your email address, password, and the phone number associated with your Walmart account.

Step 8: Express Your Desire to Delete the Account

Once connected with a customer service agent, inform them of your intention to close your account. Be prepared to provide the information you gathered in the previous step.

Express Your Desire to Delete the Account with the support team.png

Step 9: Confirmation

The agent will inform you that you won’t be able to log in or make further purchases with your closed account. If you’ve provided the correct information, your account will be deleted.

Confirmation - You will see a popup that is about confirming that your account is deleted

Here is a comprehensive table summarizing the steps to delete your account permanently:

1Access Walmart’s WebsiteGo to Walmart’s official website using a desktop browser.
2Log InLog in to your Walmart account using your email address and password.
3Access Your AccountClick on your profile icon, typically located in the top right corner of the page, and select “Account.”
4Navigate to Customer ServiceFind the “Customer Service” section in the left-hand panel on your account page and click “Help.”
5Contact WalmartWithin the “Help” section, select “Contact us.” You can initiate a chat window in the lower right corner from here.
6Request DeletionType “I want to delete my account” in the chat window to prompt the automated help system.
7Choose Your Preferred Contact MethodSelect your preferred method to continue the deletion process.
8Express Your Desire to Delete the AccountWhen connected with an agent, inform them of your intention to close your account.
9ConfirmationThe agent will confirm the account closure and the associated restrictions.

Additional Tips

If you’ve forgotten your password, use the “Forgot Password?” link to reset it via your email. If the email address is inaccessible, you won’t be able to proceed with the deletion.

If you have an active Walmart+ subscription, be sure to cancel it before deleting your account. You can do this by going to your account page, selecting “Walmart+,” then “Manage Plan,” and finally, “Cancel Walmart+.”

In conclusion, by following these steps, you can successfully delete your account and maintain control over your online presence and data. Your security and privacy are paramount; this guide ensures you can confidently manage your digital footprint.

Remember that your decision to delete your account should align with your personal preferences and needs. If you have any further questions or concerns, feel free to contact Walmart Customer Service at 1-800-WALMART (1-800-925-6278).


How do I delete my Walmart account in Canada?

To delete your Walmart account in Canada, follow the same steps outlined in this guide, as the process is similar for Walmart accounts in Canada and the United States.

How do I delete my Walmart wellness account?

Deleting a Walmart wellness account may have a different process. To do this, contact Walmart’s customer service through their official website or app and request the deletion of your wellness account.

How do I remove my card from my Walmart account?

To remove your card from your Walmart account, log in, go to the payment or card management section, and follow the prompts to remove the card associated with your account.

Why did Walmart close my account?

There could be several reasons for Walmart to close an account, such as inactivity, policy violations, or security concerns. If your account was closed without your request, it’s advisable to contact Walmart’s customer service for clarification and potential resolution.

What if I initiate the account deletion process through the Walmart mobile app?

Although the process is similar, you can use the Walmart mobile app to start a chat with a Customer Service representative. Within the app, navigate to “Account” and select “Request to Delete Account.”

Final Words

I hope this comprehensive guide has assisted you in successfully deleting your account. Your online security and privacy are important; taking control of your accounts is a step in the right direction. If you have any further questions, feel free to explore our platform for more helpful information.


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Faisal Mian

With a decade of experience as a manager, advisor, and marketer in the retail and consumer service sector, I understand the intricacies of the shopping landscape. I’m committed to delivering valuable insights to enhance your shopping endeavors.

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