It’s February, and you’re staring blankly at your inbox, or your mailbox remains stubbornly empty. Don’t let the tax season anxieties creep in just yet. There are tried-and-true methods for tracking down that all-important W-2 form.
This guide will lead you step-by-step, so relax, take a deep breath, and let’s get to it!
In this article:
What is a W-2?
Think of the W-2 as your financial scorecard from Walmart. It’s the document that tells the IRS (and you) exactly how much you earned during your time there and how much was withheld in taxes.
It’s the critical piece of the puzzle to file your tax return and potentially get a refund you’re entitled to. Without it, you’re essentially flying blind! It’s proof of your income.
Who Can Get a W-2 from Walmart After Quitting?
If someone used to work at Walmart and made money there last year, they have the right to get a W-2 form. This is true no matter how they left their job at Walmart. It doesn’t matter if they were let go, chose to leave, or retired.
Everyone who earned money at Walmart in the past year should get this important form. It helps them know how much they earned and what taxes were taken out when they did their taxes.

When Should You Expect Your Walmart W-2?
The IRS mandates that employers, including Walmart, must send out W-2s by January 31st each year. This allows individuals enough time to prepare and file their tax returns before the usual April deadline.
However, mailing times and processing can take time, especially if the post is slow in your area. Don’t be concerned if your W-2 arrives in the first week or two of February. Give the postman time, but definitely start investigating if more than two weeks roll around and your mailbox is still empty.
Where is the Walmart Associate W-2 portal?
Did You Go Paperless at Walmart? This Might Be Why You Haven’t Received It.
If you opted for paperless delivery during your employment with Walmart, your W-2 will likely be waiting for you online. Here’s how to find it:
- Access the Former Associate Portal: Go to the MyMoney site using this URL. This portal is specifically designed for current and former Walmart employees to access their paystubs and tax documents.
- Log In: Use your Walmart employee ID and the password you set up during enrollment.
- Navigate to Tax Forms: Once logged in, look for a section labeled “Tax Forms,” “W-2 Forms,” or something similar.
- Download Your W-2: Select the appropriate tax year and download your W-2.
This is the fastest way to get your W-2, if you remember your login information.
What if You Forgot Your Login Info?
We’ve all been there – passwords are the bane of modern existence. If you’ve forgotten your Walmart employee login, here’s what you can do:
- Password Reset: On the login page of the MyMoney portal, look for a “Forgot Password” or “Reset Password” link.
- Follow the Prompts: The system will likely ask you to verify your identity using your Social Security number, date of birth, or other personal information you provided during enrollment.
- Check Your Email: A password reset link will be sent to the email address you used to register for paperless delivery. If you don’t see it, check your spam or junk folder.
- Create a New Password: Follow the instructions to create a new, secure password.
- Log In and Download Your W-2: Once you’ve reset your password, log in and retrieve your W-2.
If you can’t reset your password online, or the email isn’t arriving, proceed to the sections on contacting Walmart directly.
Did You Receive Your W-2 in the Mail?
Paperless Isn’t Your Thing? Here’s How To Get a Physical Copy
If you did not sign up for the paperless option, Walmart should have mailed your W-2 to the last address they have on file for you. This paper copy should arrive by January 31st, but as previously noted, give it some time to arrive.
What to Do If It Never Arrives?
If you opted for a paper copy and it’s not showing up, take these steps:
- Verify Your Address: The most common reason for a missing W-2 is an outdated address. Has it been changed? Contact Walmart to update your address immediately.
- Request a Duplicate: Contact Walmart’s HR or payroll department (see contact details below) and request a duplicate copy. Be prepared to provide them with your employee ID, Social Security number, and dates of employment.
- Allow Processing Time: Once requested, a duplicate W-2 can take several business days to process and mail. Be patient, but follow up if you don’t receive it within a reasonable timeframe.

Contacting Walmart Directly: Who Ya Gonna Call?
Who To Call?
Reaching the right department is key to a swift resolution. Here are the contact options for Walmart W-2 inquiries:
Contact Method | Details |
Walmart Associate Information Line | Call (800) 775-5944. This is the most direct line to get assistance with your W-2. |
Walmart HR Department | You may also contact the HR department at your former store location, or by searching on Walmart’s career site for a contact page. |
Remember to have your identifying information ready before you call.
What Information Do You Need to Provide?
To expedite the process and help the representative locate your records, have the following information readily available:
- Full Name: As it appeared on your employment records.
- Social Security Number (SSN):
- Employee ID Number: If you remember it, this will be very helpful.
- Dates of Employment: Start and end dates, if known.
- Last Known Address: The address Walmart would have had on file.
If you don’t remember your employee ID, don’t panic. The HR representative should be able to find your records using your other information. It might just take a little longer.
What If Walmart’s Being Unresponsive?
Unfortunately, sometimes companies don’t immediately respond to requests. If you’re having trouble getting through to Walmart, consider these escalation steps:
- Document Everything: Keep a record of every call, email, and attempt to contact Walmart. Note the dates, times, and the names of any representatives you speak with.
- Re-attempt Contact: Call again. Persistence is key. Different representatives might be more helpful.
- Contact the IRS: As a last resort, you can contact the IRS and explain the situation. The IRS can contact Walmart on your behalf. This is a serious step, so only take it if you’ve exhausted all other options.
Did You Move After Leaving Walmart?
Why Updating Your Address is Crucial.
This might seem obvious, but it’s worth emphasizing: If you moved after leaving Walmart and didn’t update your address with them, your W-2 is likely floating around the postal system or sitting in a pile of undeliverable mail.
How To Update Your Address With Walmart After Leaving
This can be tricky. Ideally, you would have updated your address before leaving, but here’s how to do it retroactively:
- Contact Walmart HR: As mentioned above, call the Associate Information Line or contact the HR department at your former store.
- Clearly State Your Request: Explain that you need to update your address for W-2 purposes.
- Provide Proof of Address: Be prepared to provide documentation, such as a copy of your driver’s license or a utility bill, to verify your new address.
Unfortunately, there’s no guaranteed online method to update your address post-employment. Calling is usually the best bet.
Can’t Get Your W-2? Filing an Extension Might Be Your Best Bet
What is a Tax Extension?
A tax extension gives you an extra six months to file your tax return. It’s not an extension to pay your taxes. You’ll still need to estimate your tax liability and pay any amount due by the regular April deadline to avoid penalties.
How To File a Tax Extension
Filing for an extension is relatively straightforward. Here’s how:
- Use IRS Form 4868: You can download Form 4868, Application for Automatic Extension of Time To File U.S. Individual Income Tax Return, from the IRS website.
- Complete the Form: Fill out the form with your personal information, estimated tax liability, and the amount you’re paying.
- File by the Deadline: Submit the form by the regular tax filing deadline (typically April 15th). You can file electronically or by mail.
Filing an extension buys you time to track down your W-2 without facing penalties for filing late.
What About Reaching Out to the IRS?
When Should You Contact the IRS About a Missing W-2?
Contacting the IRS should be your last resort. Only do so after you’ve:
- Contacted Walmart multiple times and documented your attempts.
- Updated your address with Walmart (if applicable).
- Filed for a tax extension (if necessary).
The IRS wants you to try resolving the issue with your former employer first.
How to Contact the IRS
If you’ve exhausted all other avenues, you can contact the IRS in several ways:
- Phone: Call the IRS at 1-800-829-1040. Be prepared for long wait times.
- Taxpayer Assistance Centers (TACs): Locate a TAC near you on the IRS website. You may need to schedule an appointment.
- IRS Website: Visit IRS for information and resources.
When contacting the IRS, have all your documentation ready, including your attempts to contact Walmart.
Final Thoughts
Getting your W-2 after leaving Walmart can be a bit of a scavenger hunt, but it’s entirely doable. Remember:
- Start by checking the online portal if you opted for paperless delivery.
- Contact Walmart HR directly to request a duplicate copy and update your address.
- If you’re running out of time, file a tax extension.
- Only contact the IRS as a last resort.
Don’t let a missing W-2 stress you out. Take it one step at a time, and you’ll have that tax return filed in no time. Now go get that refund!
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FAQs
How long does Walmart typically take to mail out W-2s to former employees?
Walmart is legally obligated to mail W-2 forms to all former employees by January 31st of the following year. However, if you have not received yours by then, you should contact the Payroll Services Department to confirm your mailing address and inquire about potential delays.
Can I access my W-2 online if I’m no longer a Walmart employee?
Currently, Walmart doesn’t offer a dedicated online portal for former employees to access their W-2s directly. The recommended methods outlined above, such as contacting the Payroll Services Department or utilizing the Alumni Portal, are the most reliable ways to obtain your form.
What if I still need to get my W-2, or it never arrived in the mail?
If you still need to find your W-2 or have not received it by mail, please get in touch with the Payroll Services Department. They can help you request a duplicate copy or reissue your W-2. You can also request a wage and income transcript from the IRS by filing Form 4506-T.
What information do I need to provide when requesting my W-2?
When contacting Walmart to request your W-2, be prepared to furnish your full name, former employee ID number (if available), and the dates of your employment with the company.
What if I no longer work at Walmart? Can I still access my W-2 form electronically?
Unfortunately, former employees cannot access their W-2 forms electronically through the OneWalmart portal. However, you can still contact Walmart’s payroll department or request a wage and income transcript from the IRS.
How long does Walmart keep copies of W-2 forms?
By law, Walmart must keep copies of W-2 forms for at least four years.
How do I get my W-2 if I no longer work there?
The general process for obtaining a W-2 after leaving any employer is similar to the abovementioned steps. Contact your former employer’s payroll department for the most reliable information and assistance.
How do I get my tax form from Walmart after I quit?
Your W-2 form is your tax form from Walmart. It reports your wages and withheld taxes for the year, which you need to file your income tax return.
Can I still get my W-2 if I still need to receive a pay stub in the mail?
Yes, even if you haven’t received a physical pay stub, you are still entitled to your W-2 form. The W-2 summarizes your entire year’s earnings and tax withholdings, regardless of individual pay stubs.