Can You Return Unopened Formula to Walmart? Explained!

Last updated: 12 Apr, 2024 |
Can You Return Unopened Formula to Walmart Explained!

For many years, parents have trusted Walmart for all their baby needs, from diapers and clothes to infant formula. Picking the right formula is very important for your child’s health, but sometimes, you might find that a particular brand from Walmart doesn’t work for your little one. This can be frustrating!

This guide will help you understand Walmart’s return policy for baby formula. With this knowledge, you can easily navigate any situation where you must return an unopened formula.

Can You Return Unopened Formula to Walmart?

Yes. Walmart strongly values customer satisfaction, as seen by their return policy. It is critical to understand that Walmart’s return policy for anything purchased during the first 90 days after purchase includes infant food and formula.

This means you can get a full refund if you return the item within the time range specified and have the original receipt.

What are the Exemptions for WIC Benefits?

The return process is slightly different if you used WIC (Women, Infants, and Children) assistance to purchase your baby food and formula.

You won’t be able to seek a cash return in such circumstances, but Walmart will let you replace the item with a WIC-approved substitute.

Even if you can’t receive a refund, this guarantees you still get the proper supplies for your child’s needs.

Dispelling a Common Misconception

It’s important to clarify a common misconception regarding returning baby food and formula to Walmart. Contrary to some sources, you do not need to keep baby food and formula unopened to be eligible for a return.

Walmart gladly accepts returns, even for opened containers, as long as you have your original purchase receipt within the 90-day timeframe.

Read our complete guide on: Can You Return the Food to Walmart? Fresh Guarantee Policy Explained

How do you initiate a return for an unopened formula?

Returning baby food and formula to Walmart is straightforward, and you have two convenient options: in-person and through the mail.

In-Person Return:

  1. Gather your unwanted baby food, formula items, and the original purchase receipt.
  2. Head to your nearest Walmart location.
  3. Visit the customer service desk and inform an employee that you’d like to request a refund.
  4. The employee will verify your purchase receipt to ensure it falls within the 90-day return window.
  5. Once approved, your refund will be processed using your original payment method.

Mail-In Return:

If you prefer to return your items through the mail, follow these steps:

1. Log into your account.– Visit the website and log in to your account using your credentials.
2. Go to your account page and click on “Orders.”– Once logged in, navigate to your account page and locate the “Orders” section.
3. Find the order containing the items you want to return and click “Return.”– Within the “Orders” section, identify the specific order that includes the baby formula items you wish to return and select the “Return” option.
4. Follow the prompts to initiate the returns process.– The website will guide you through the return process with on-screen prompts, ensuring you provide the necessary information.
5. You’ll receive a shipping label to package and send the unwanted items back.– After completing the online process, you will receive a printable shipping label that you need to attach to the package containing the baby formula items.
– After completing the online process, you will receive a printable shipping label to attach to the package containing the baby formula items.– Walmart will process your refund as soon as they receive the returned items, and the refund amount will be credited to your chosen payment method.

What are the Key Considerations for Returning Unopened Baby Formula?

Walmart understands that circumstances can change, and as a result, they have a generous return policy in place for unopened baby formula. Here are the key points you need to know:

Returning Unopened Baby Formula
Returning Unopened Baby Formula

Time Frame: You can return unopened baby formula up to 90 days from the date of purchase or delivery.

Receipt Requirement: You will need the original receipt to initiate the return.

Return Methods: You have several options for returning unopened baby formula:

  • In-store: Visit your nearest Walmart store and head to the customer service desk or checkout lanes. Ensure you bring the original receipt and a government-issued photo ID for verification.
  • Mobile Express Returns: Utilize the convenience of the Walmart app to process your return.
  • USPS/FedEx Mailing Service: Walmart also offers this option if you prefer a hassle-free return by mail. Learn more about Walmart’s delivery options.

What are the Legality of Returning Baby Formula?

You might be wondering if it’s acceptable to return baby formula. You can return infant formula to Walmart without hesitation because the U.S. Food and Drug Administration considers it to be a food item (FDA).

Baby formula return policies are not governed by any specific regulations by the FDA. This implies that retailers like Walmart can set their own return guidelines for these goods.

When Can You Return Baby Formula?

Understanding the timeframe for returning baby formula is crucial. Here are the key points:

  • Time Frame: You have 90 days from the purchase or delivery date to initiate a return.
  • Store Hours: Most Walmart Supercenters and Neighborhood Markets operate from 7-8 AM to 10-11 PM, providing ample return opportunities.

How to Return Unopened Baby Formula Without a Receipt?

Returning products to Walmart can be more difficult but not impossible without a receipt. You can still make an effort at a return by presenting a legitimate government-issued photo ID in place of your original purchase receipt.

Nevertheless, Walmart store management retains the right to accept or reject your reimbursement depending on your capacity to produce identification. Remember that frequent returns without receipts may result in limitations on subsequent returns.

Will I get a Refund for Returning the Formula?

If your items are accepted for return, you’ll receive a full refund. The method of refund depends on the items’ prices and your original payment method. Generally, refunds are issued using your original form of payment.

However, if the transaction amount was $10 or less, you may receive cash, even if you originally didn’t pay in cash. Cash refunds are processed immediately. Expect to wait several days for debit or credit card refunds to be processed. Mail-in returns may take additional time due to shipping and processing.

Walmart’s Responsible Approach

Walmart prioritizes customer safety and follows stringent policies when handling returned baby food and formula. To ensure public health and safety, Walmart does not re-shelve any food items that have been previously purchased and returned.

Instead, all returned baby food and formula are disposed of to prevent others from consuming them. While there’s a slim chance an employee may take the product home, Walmart’s primary objective is to protect consumers.

What is Walmart’s Return Policy for the WIC Baby Formula?

For customers using WIC (Women, Infants, and Children) benefits, Walmart has specific policies in place:

Receipt Requirement: You must provide a receipt dated within 90 days of purchase to be eligible for a cash or store credit refund.

Defective or Expired WIC Products: These can be exchanged for a new version of the same item.

Instant Formula Exchange Form: If you possess an official Instant Formula Exchange form from a WIC nutritionist, Walmart will process the exchange according to the instructions on the form.


In conclusion, Walmart’s commitment to customer satisfaction shines through in its comprehensive and flexible baby formula return policy. Whether you’ve purchased unopened baby formula, need to return an opened container, or used WIC benefits, Walmart provides clear guidelines and options for hassle-free returns.


How To Use a WIC Card At Walmart?


Will Walmart accept unopened formula?

Yes, Walmart will accept unopened formula returns within 90 days of purchase, with or without a receipt. You can return unopened formula to any Walmart store or by mail. If you return the unopened formula to a store, you will receive a full refund using your original payment method. If you return unopened formula by mail, you will receive a refund as a Walmart gift card.

Does Walmart open unopened returns?

Walmart does not open unopened returns. Unopened returns are either donated to charity or destroyed. This is done to ensure customers’ safety and prevent the spread of germs.


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Faisal Mian

With a decade of experience as a manager, advisor, and marketer in the retail and consumer service sector, I understand the intricacies of the shopping landscape. I’m committed to delivering valuable insights to enhance your shopping endeavors.

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